A leading integrated healthcare network operating more than 700 clinics across 850 locations needed to unify fragmented patient and employee experiences. Myridius built an Azure-first digital ecosystem spanning Patient 360, a React Native employee app, an accessible design system, and DevSecTestOps governance, delivering roughly 4 million dollars in annual infrastructure savings, 37 percent faster delivery, and a WCAG 2.2 AA accessible experience.
Key Outcomes
- Roughly 4 million dollars in annual infrastructure savings and 1 million dollars in identity savings.
- 37 percent faster delivery and 30 to 50 percent design efficiency gains.
- A WCAG 2.2 AA accessible experience and 75 percent SharePoint support cost reduction.
Overview
A leading integrated healthcare network, among the largest integrated physician and hospital networks in the Southeast US with more than 700 clinics across 850 locations, faced fragmented patient and employee experiences, rising infrastructure costs, and inconsistent, less accessible digital interfaces. The desired state was a unified, secure, accessible digital ecosystem serving both patients and a workforce of more than 10,000 staff. Myridius delivered an Azure-first platform spanning a Patient 360 experience integrated with Epic through MuleSoft, a React Native employee mobile app, the Aurora design system meeting WCAG 2.2 AA, and DevSecTestOps governance with Azure AD B2C single sign-on and Kubernetes. As a result, the network achieved roughly 4 million dollars in annual infrastructure savings, 1 million dollars in identity savings, 37 percent faster delivery, 30 to 50 percent design efficiency gains, and a 75 percent reduction in SharePoint support costs.
Client Context
The client is among the largest integrated physician and hospital networks in the Southeast US, operating more than 700 clinics across 850 locations and supporting a workforce of more than 10,000 staff.
A unified digital ecosystem mattered here because fragmented patient and employee experiences, rising infrastructure costs, and inconsistent, less accessible interfaces were limiting both care delivery and operational efficiency at scale. What was at stake was the network's ability to serve patients and staff consistently, securely, and accessibly across hundreds of locations.
The Challenge
The network faced fragmented patient and employee experiences, rising infrastructure costs, and inconsistent, less accessible digital interfaces. The desired state was a unified, secure, accessible digital ecosystem that served patients and more than 10,000 staff consistently across more than 700 clinics and 850 locations.
Consider the scale. Patient experiences were spread across disconnected systems, employees lacked a unified mobile tool, design was inconsistent and not fully accessible, and infrastructure and identity costs were climbing. Delivering change was slow, and support costs for legacy collaboration tools were high. Unifying all of this securely and accessibly was the core challenge.
