- Unified donor data and management systems
- Automated program impact tracking tools
- Personalized constituent engagement journeys
Salesforce, Supercharged with Intelligence. Proven by Outcomes.
We turn Salesforce into a smarter business engine, helping you win customers, deepen loyalty, and grow with greater predictability.
Partner Advisory Board Member
7X Salesforce Award Winner
Trusted Partner with 5/5 CSAT score
End-to-End Salesforce Capabilities
Unlocking the full potential of Salesforce to turn ambition into a high-impact growth engine.
Advisory
Strategy-first engagements aligning roadmap, business case, and investment priorities for maximum impact
Advisory
Process Transformation
Process assessment, change readiness, and transformation priorities for scalable execution.
Enterprise CX Roadmap
Journey-led transformation blueprints aligning Customer 360 architecture to business targets.
Business Event Readiness
Mergers, consolidation, and transition planning to align platforms, processes, and operating models.
Platform Visioning
Future-state platform vision, experience blueprinting, and value-led design for confident investment decisions.
Implementation Services
Production-grade implementation across clouds through Agentforce powered by data and AI
Implementation Services
Production-grade implementation across clouds through Agentforce powered by data and AI.
Industry Clouds
Financial Services, Manufacturing, Education, Consumer Goods, and Travel Cloud deployments with domain blueprints.
Data Cloud
Unified data for real-time customer views and AI-powered engagement across the Salesforce ecosystem.
Agentforce
Autonomous AI agents orchestrating governed workflows and guided next-best action across your enterprise.
Sales & Revenue Cloud
Lead-to-cash automation, CPQ, Einstein forecasting, and Sales Catalyst accelerator for enterprise sales excellence.
Service Cloud
Omni-channel case management, workflow automation, and AI-assisted service operations for faster resolution.
Marketing Cloud & Data Cloud
Unified customer profiles, AI-driven segmentation, real-time personalization, and predictive churn models.
Managed Operations
Embedded Salesforce expertise operating as your team’s extension
Managed Operations
Embedded Salesforce expertise operating as your team's extension, maintaining platform health, adoption, and continuous enhancements.
Pod-Based Support & CoE
Tiered L1/L2/L3 support pods, Center of Excellence governance design, release management, and sandbox strategy.
Agentic Operations
Agentforce monitoring, guardrail setup, exception handling, and manual oversight for reliable agent operations.
Post-Merger Integration
Multi-org consolidation, data migration, process harmonization, and our Post-Merger Integration Toolkit deployment.
Ongoing AI Refinement
Agentforce agent optimization, Data Cloud model refinement, and ongoing AI value realization post-production.
Outcomes-First
Your revenue, retention, and growth goals mapped to every Salesforce decision
We sequence every Salesforce cloud around the business outcomes and KPIs that matter most. Across Sales, Service, Marketing, and Industry Clouds, every decision is anchored to what your leadership is accountable for.
Revenue Growth
Sales Cloud and Agentforce aligned to pipeline velocity, deal conversion, and wallet share expansion.
Customer Retention
Service Cloud and Marketing Cloud engineered around resolution speed, loyalty journeys, and churn prevention.
Market Expansion
Industry Cloud capabilities activated to unlock sector-specific growth with built-in compliance and speed to value.
Experience Innovation
Agentforce-powered experiences across every Customer 360 touchpoint
Customer-first design across Salesforce Clouds integrated with Agentforce agents that act autonomously so your teams can focus on what matters.
Agentforce Deployment
Purpose-built autonomous AI agents across sales prospecting, service resolution, and marketing engagement.
Signature Customer Journeys
Marketing Cloud and Service Cloud flows designed around real customer behavior.
Adoption by Design
Change management and experience design embedded from sprint one.
Intelligent Integration
Data Cloud at the heart of a connected, intelligent enterprise
Disconnected data limits Salesforce ROI. We unify CRM, ERP, and AI via Data Cloud, making intelligence your foundation, not a feature.
Data Cloud at the Core
Unified, real-time profiles grounding every Agentforce action, Einstein prediction, and marketing decision in trusted data.
Full-Stack Connectivity
MuleSoft and API-led integration connecting Salesforce with ERP, data warehouse, and enterprise systems.
Industry Cloud Activation
Sector-specific data models and pre-built integrations across Financial Services, Health, Manufacturing, and Retail Clouds.
Governance at Scale
Enterprise-grade trust built into every cloud, every agent, every release
With autonomous agents and data flows, governance isn’t optional, so we embed Salesforce Shield, role-based controls, and AI explainability from day one.
Agentforce Trust Layer
Every AI agent deployed with defined guardrails, human oversight triggers, and full audit trails.
Salesforce Shield & Compliance
Platform encryption, event monitoring, and field audit trails aligned to your regulatory and security requirements.
Industry Cloud Compliance
Built-in regulatory frameworks across Salesforce Industry Clouds and sector-specific controls by design, not retrofit.
AI-Native Engineering
Agentforce and Einstein, engineered to perform from day one
Myridius Evoq, our AI delivery fabric, accelerates every phase of Salesforce engagement, so value compounds continuously and TCO reduces over time.
Agentforce & Einstein Activation
Deploying AI agents and predictive intelligence, from sales forecasting to autonomous service resolution.
Data Engineering for AI
Data Cloud pipelines, harmonization, and AI model grounding built to the standard Agentforce and Einstein demand.
Run & Continuously Improve
Myridius Evoq-powered monitoring, self-healing workflows, and continuous optimization.
Built for Your Industry. Designed to Outperform.
We bring deep market expertise, so your Salesforce strategy reflects how your industry actually works.
- → Post-merger Salesforce org consolidation
- → Distributor intelligence and dealer management
- → Inventory visibility at scale
- → AI-driven demand forecasting
- → 360° dealer onboarding
- → Agentforce assistant and DDMS solutions
- → Dynamic pricing and revenue optimization
- → Personalized guest experience and upsell journeys
- → Loyalty management with deep operational expertise
- → Lead-to-cash automation, AI-driven sales intelligence
- → Merchant onboarding and self-service portals
- → Predictive deal risk models
- → Customer churn prediction
- → Intelligent advisor next-best-action
- → Loan origination automation and KYC via Agentforce
- → Claims automation and agent-assisted customer journeys
- → Policy servicing on Financial Services Cloud
- → AI-driven underwriting intelligence
- → Clinical data unification
- → Patient journey orchestration with automated care coordination
- → HIPAA-aligned governance and AI explainability built in Health Cloud
- → Unified student lifecycle management
- → Data-driven recruitment and admissions
- → Automated student support workflows
Salesforce Expertise Built for Enterprise Reality.
Trusted by enterprises to deliver Salesforce transformation with speed, scale, and confidence.
Trusted Across Industry & Service Clouds
End-to-end Salesforce expertise across Industry Clouds, Sales, Service, Marketing, and Data Cloud for complex enterprise transformation.
Recognized by Salesforce & Analysts
7x Salesforce innovation recognition, a 5/5 CSAT score, and ISG acknowledgment as Rising Star for our innovation across Salesforce engagements.
Accelerated Value by Design
Leverage our 30+ blueprints and accelerators, designed to eliminate custom-build delays and deliver immediate platform value.
Early Access to Salesforce Innovation
We align your strategy with the Salesforce roadmap, leveraging our Advisory Board seat to ensure platform evolution drives maximum value.
AI-Enabled, Human-Centered Execution
Delivering >40% end-to-end Salesforce project efficiency through Myridius EVOQ agentic engineering framework.
Integrated Delivery Excellence
Drive adoption through integrated change management and people enablement, eliminating the coordination gaps typical of fragmented specialist silos.
Reducing Salesforce Support Cost With AI Automation
Delivered an AI-driven Salesforce support transformation combining GenAI ticket intelligence, workforce optimization, autonomous self-healing bots, and AI-accelerated development across the support operation.
Salesforce support was expensive and inconsistent under an incumbent vendor model, with repeated SLA breaches, variable resolution times, and a 14-member team misaligned to ticket complexity.
Improved resolution time by 47%, cut support cost by 30% through team optimization and automation, and achieved continuous 24x7 coverage with 95% SLA compliance on a streamlined team.
Customer Churn Prediction & Mitigation Using Agentic AI
Deployed an Agentforce-powered agentic AI solution on Salesforce Data Cloud that continuously scores churn risk, surfaces root causes, and triggers targeted mitigation across a complex multi-product SaaS ecosystem.
Churn signals were scattered across usage data, service interactions, and onboarding history, leaving teams to react only after cancellation signals appeared. The problem was not a lack of data, but a lack of foresight and coordinated action.
Reduced customer churn by 15%, cut manual quality auditing effort by roughly 60%, and shifted teams from reactive firefighting to proactive, prioritized account protection.
Raising CSAT 28 Percent via Omni-Channel Service
Delivered an omni-channel service operating model on Salesforce with entitlement-based SLA controls, automated skills and queue routing, and integrated social messaging via Informatica middleware.
Service was degrading from fragmented ticket handling across channels and inefficient SLA management, with disjointed workflows and system gaps across bookings and payments increasing delays and reducing customer confidence.
Improved case resolution speed by 20%, increased CSAT by 28%, and reduced service desk cost by 18% through a centralized, SLA-governed model built for multi-country rollout.
Turn Salesforce Capability into Measurable Impact.
The right architecture. The right expertise.
Results your teams can experience.
About Salesforce
Salesforce brings companies and customers together with a complete suite of products to manage marketing, sales, commerce, service, and IT teams from anywhere with Customer 360.