Commerce,
Natively Intelligent.
Built to Grow.

Myridius partners with retailers, CPG brands, and consumer businesses to rewire commerce, supply chains, and customer engagement end-to-end. From the storefront to the supply chain, and from first browse to lifelong loyalty, we help create connected experiences that drive growth at every stage of the customer journey.

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2026 ISG Provider Lens™

Myridius named as a Market Challenger in the 2026 ISG Provider Lens™ Salesforce Ecosystem Partners study

Houlihan Lokey

Myridius Featured in Houlihan Lokey's Digital Engineering Market Report

FMCG & CPG

AI-driven trade promotion, demand sensing, and omnichannel brand execution for CPG leaders

FMCG & CPG

AI-powered trade promotion optimization and ROI measurement across all retail channels
Demand sensing and intelligent inventory replenishment reducing waste and stockouts
Omnichannel brand execution connecting digital shelf, retail media, and in-store activation

Fashion & Apparel

Personalized commerce and intelligent assortment management for fashion and lifestyle brands

Fashion & Apparel

AI-curated personalization engines driving conversion and average order value across digital and physical channels
Intelligent assortment and markdown optimization tied to real-time sell-through and demand signals
Omnichannel loyalty and clienteling capabilities building long-term brand affinity

Grocery & Fresh

Real-time inventory intelligence and hyper-local fulfillment for grocery and fresh food retailers

Grocery & Fresh

Real-time inventory visibility and automated replenishment reducing shrink and out-of-stocks
AI-driven personalized promotions and digital circular optimization for shopper engagement
Hyper-local fulfillment orchestration supporting click-and-collect, delivery, and in-store experiences

Dining & QSR

AI-powered menu intelligence, digital ordering, and loyalty ecosystems for restaurant and QSR operators

Dining & QSR

Personalized digital ordering experiences and AI-driven menu recommendations boosting average order value
Demand forecasting and dynamic labor scheduling reducing waste and improving margin
Loyalty and CRM platforms designed for high-frequency consumer engagement at scale

E-Commerce & Marketplaces

High-performance commerce engineering and intelligent merchandising for digital-first retailers and platforms

E-Commerce & Marketplaces

Composable commerce architecture and platform modernization built for conversion and scale
AI-powered search, discovery, and recommendation engines increasing basket size and return visits
Seller enablement, catalog intelligence, and fulfillment orchestration for marketplace operators

Luxury & Specialty Retail

High-touch clienteling and experience-led commerce for luxury, beauty, and specialty retail brands

Luxury & Specialty Retail

AI-powered clienteling and associate enablement delivering personalized, high-value shopper experiences
Unified customer identity across boutique, digital, and concession channels for brand consistency
Curated loyalty and VIP program management driving advocacy and repeat acquisition

HOW WE WORK

Engineering Your
Strategic Execution.

Outcomes-First

P&L IMPACT OVER PROJECT COMPLETION

Turn AI ambition into balance sheet impact across revenue, loyalty, and margin growth, with shopper data privacy and responsible AI governance built in from day one.

Revenue & Margin Growth

AI-driven pricing, promotion optimization, and assortment intelligence that protects margin while increasing basket size

Customer Lifetime Value

Loyalty architecture and personalization engines built to increase retention, repeat rate, and share of wallet

Supply Chain Profitability

End-to-end visibility reducing waste, stockouts, and fulfillment cost across the retail network

Journey Orchestration

FROM THE SHOPPER IN, NOT THE SYSTEM OUT

We map every shopper journey from discovery to post-purchase advocacy, then engineer the operations and technology to match it. Every step is rebuilt around the next shopper action and underpinned by trusted, governed data.

Omnichannel Commerce

Unified digital and physical experiences that remove friction at every touchpoint, from search to checkout to returns

Fulfillment & Last-Mile

Order management and last-mile intelligence delivering on the promise of speed, accuracy, and convenience

Post-Sale & Loyalty

Retention workflows and loyalty mechanics converting a first purchase into a lifelong relationship

Integrated Intelligence

ONE INSIGHT LAYER ACROSS YOUR ENTIRE VALUE CHAIN

Connect POS, e-commerce, loyalty, supply chain, and third-party data into a single governed, access-controlled intelligence layer, so the right insight reaches the right team at exactly the right moment, from shelf to supply chain to shopper.

Shopper Intelligence

Privacy-safe 360° consumer profiles combining transaction history, behavioral signals, and loyalty data to surface the right next action

Demand & Inventory

AI-powered demand sensing, forecast improvement, and real-time inventory optimization across the retail network

Pricing & Promotion

Dynamic pricing models and AI-optimized promotional investment that maximize revenue and protect margin simultaneously

Human Ingenuity

DEEP RETAIL DOMAIN EXPERTISE IN EVERY ENGAGEMENT

The insights that define great retail technology cannot be generated from a prompt. They come from practitioners with hands-on experience across category management, merchandising, and commerce operations.

Retail Domain Depth

Category, merchandising, supply chain, and loyalty expertise embedded in every engagement, not abstracted away

Commerce Engineering Craft

Product, platform, and API engineering teams who build for scale, resilience, and shopper experience quality

Consumer Science & Design

Behavioral insight and CX design keeping the shopper at the center of every decision and every interface

Responsible AI & Governance

Applying AI where it creates genuine commercial and shopper advantage, with transparency, auditability, and human oversight in every model and workflow

AI-Native Engineering

AI EMBEDDED ACROSS THE ENTIRE RETAIL DELIVERY STACK: BUILD, INTEGRATE, RUN, OPTIMIZE

AI-native engineering across every delivery mode: custom retail platforms, commerce and loyalty configurations, data ecosystems, and managed run services, with the same intelligence, rigor, and security discipline whether building greenfield or running shopper-facing environments at peak scale.

Discover, Configure & Build

AI-accelerated delivery across custom retail, commerce, and loyalty platforms, compressing timelines without sacrificing operational nuance or data integrity

Data Engineering & Integration

AI-assisted pipeline design, legacy migration, real-time event streaming, and API integration, building governed, traceable data foundations that power personalization and demand intelligence

Run & Continuously Improve

AI-driven monitoring, self-healing operations, and predictive performance management, protecting uptime, enforcing security policies, and continuously optimizing across retail platforms and managed services

SERVICE INTELLIGENCE

Customer Service AI Workbench

AI-native workbench automating retail service workflows with real-time shopper context.

Automated workflow resolution reducing contact volume and handling time
Real-time shopper context surfaced to agents at the point of interaction
Measurable improvement in query resolution and support team productivity

CRM INTELLIGENCE

AI Agents for Smarter B2B Relationships

Enterprise AI agents transforming supplier, distributor, and key account management.

Proactive churn and retention insights
360° account intelligence delivered at the point of engagement
Automated service quality reviews driving measurable satisfaction improvement

PRODUCT LIFECYCLE INTELLIGENCE

AI Product Coach

Governed AI workspace consolidating product knowledge and generating traceable product artifacts.

A governed, always-current knowledge base consolidating all sources
AI-generated lifecycle artifacts from BRDs to release summaries
Native sync with Jira, Confluence, and enterprise collaboration tools

AUTONOMOUS DELIVERY

Agentic Engineering Orchestration

Retail platform projects built and delivered by autonomous AI agents with human validation.

Autonomous agents delivering retail engineering workstreams end-to-end
Persona-aligned execution for commerce, loyalty, and supply chain contexts
Continuous optimization across the full engineering lifecycle

CLIENT IMPACT

B2B Channel Growth

Built for Scale: Turning Distribution Complexity into Advantage

LEADING FMCG SNACKS BRAND

Modernized a legacy Dealer & Distributor Management System with an AI-powered DDMS on Salesforce Consumer Goods Cloud, enhanced with Agentforce and offline-first mobility across 12 states.

The Challenge

As the brand scaled to 1,200-plus distributors and 450,000-plus retailers, manual applications, disconnected systems, and legacy infrastructure slowed dealer onboarding, disrupted sales, and limited visibility.

Outcomes

Cut onboarding time by roughly 60%, reduced dealer support volume 40% through AI self-service, and delivered a unified Dealer 360 with offline-first field execution on a platform built for scale.

Performance Analytics

Real-Time Operational Dashboards Across 9,000-Plus Stores

LEADING RETAIL & CONSUMER GOODS CORPORATION

Designed and deployed an enterprise operational dashboard integrating point-of-sale, inventory, customer feedback, and financial data into a unified, role-based view across more than 9,000 stores.

The Challenge

Performance data was fragmented across systems and manual reporting created delays, leaving executives and store managers without real-time visibility or a consistent way to benchmark stores, regions, and business units.

Outcomes

Delivered unified real-time visibility across all 9,000-plus stores, standardized measurement on a balanced scorecard of 36 KPIs across four perspectives, and accelerated strategic decision-making.

Testing Modernization

Accelerating Quality With End-to-End Test Automation

LEADING GLOBAL RETAIL BRAND

Architected an end-to-end test automation strategy on a low-code platform with BDD-driven architecture, unifying testing across web, POS, legacy desktop, APIs, databases, and file systems.

The Challenge

All end-to-end testing was manual, and existing tools could not span the brand's diverse platforms, creating testing silos that prevented validation of complete user journeys and slowed release velocity.

Outcomes

Accelerated release cycles through automated end-to-end scenarios, drastically reduced manual testing effort, and validated complete cross-application user journeys from input to transaction.

PARTNERS

A partner ecosystem aligned to your results

Unified commerce isn't built on legacy friction. Our ecosystem ensures every partner aligns to eliminate channel silos and capture every moment of intent.

Partner Approach