Transformation Goals
What Success Looked Like
Three north stars guided the engagement. Each was framed as a commercial outcome the platform and operating model would be measured against.
- Peak-Season Resilience: Make sure that seasonal traffic surges never expose the platform as a bottleneck, regardless of which property or which campaign is in the spotlight.
- Regional Empowerment Within Central Governance: Give regional and property teams direct authoring control over their local content while keeping the brand, performance, and operational standards a global portfolio requires.
- Portfolio-Wide Performance Discipline: Establish best-practice frontend and edge design as a standing capability rather than a per-property project, so performance is a delivery characteristic and not a recurring fire drill.
Myridius Solution Approach
Edge Delivery and Multi-Site Manager
Myridius approached the engagement as a global portfolio transformation rather than a series of property migrations. The work began with mapping how content, campaigns, and seasonal activations actually flowed between central brand, regional marketing teams, and individual property operations, where time and brand consistency were being lost, and where peak-season demand was overwhelming the architecture. From that operating picture, Myridius orchestrated a coordinated move to Adobe Experience Manager Edge Delivery Services, designed a Multi-Site Manager structure that mirrors the global portfolio rather than fighting it, and made edge-native delivery the foundation of every property experience.
- Orchestrated the foundation: Migrated the multi-property portfolio to Adobe Experience Manager Edge Delivery Services with Adobe-managed CDN, replacing fragmented per-property implementations with a unified, edge-delivered architecture. Clean semantic markup, modern HTML and CSS, and a Git-anchored development workflow underpin a performance-first foundation that absorbs peak-season traffic rather than buckling under it.
- Embedded intelligence and governance into the workflow: Designed an AEM Multi-Site Manager structure using Live Copies and rollouts so brand-level updates propagate cleanly across properties while each region and park retains its local identity. Regional and property authoring permissions were configured so local teams can manage attractions, events, and seasonal content directly, with central brand and performance governance preserved by design.
- Reimagined the operating model: Restructured the operating model so central brand and engineering own the platform, the design system, and portfolio-wide performance standards, while regional teams own their local content and campaigns. New attractions and seasonal events reinforce a shared foundation, regional updates move in hours rather than weeks, and edge-native performance discipline is a delivery characteristic of every property page.
Governance and Trust Layer
Global Brand, Local Authority
Because the operator runs a global brand across multiple jurisdictions with differing regulatory, accessibility, and family-audience expectations, governance was treated as a structural design input rather than a downstream review. The MSM structure was designed using Adobe's documented best practices, including the recommendation that local content producers be granted limited authority by default to allocate or connect content across live copies. Authoring roles were structured so property and regional marketing teams have direct rights to manage local attractions, events, and seasonal content, while central brand, legal, and accessibility review live inside the workflow rather than outside it.
Attractions, ticketing patterns, seasonal events, and operating hours were modeled as structured content so updates propagate cleanly through Live Copies and rollouts and brand consistency is enforced by data rather than discipline alone. Page performance is enforced by AEM Edge Delivery Services and Adobe-managed CDN rather than left to individual launches, ensuring every property page meets the performance bar even during the busiest booking windows of the year. All platform and component code lives in Git with full change visibility.