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JOB-SERVICENOW-DEVELOPER Software Engineering & Platforms

ServiceNow Developer

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The Opportunity

 We are seeking a skilled and experienced ServiceNow Developer to design, develop, and implement solutions within the ServiceNow platform, focusing on the Customer Service Management (CSM) and IT Service Management (ITSM) domains. The ideal candidate will have a strong background in ServiceNow development, scripting, integrations, and workflow management, along with proficiency in Service Portal and Advanced Work Assignment modules.

What you'll do

  • Design, develop, and implement solutions in ServiceNow CSM and ITSM domains.
  • Develop and manage workflows using Flow Designer and Workflow Editor.
  • Utilize expertise in ServiceNow API architecture to create and maintain REST integrations and Scripted REST APIs.
  • Configure and troubleshoot Advanced Work Assignment modules, including channels, queues, assignment rules, agent presence, and capacity management.
  • Design and implement custom solutions in Service Portal, including creating portals, pages, and widgets using AngularJS.
  • Write and maintain ServiceNow scripts, including Business Rules, Script includes, UI Actions, and Scheduled Jobs.
  • Customize the platform using UI Pages, UI Macros, CMS, and applying CSS and HTML for advanced UI/UX customization.
  • C14Debug and troubleshoot issues in Agent Chat and Configurable Workspace environments.

What you'll bring

  • At least 5 years of experience in IT field
  • Must have 3-5 years of experience with ServiceNow development
  • Must have 3 years of experience in CSM module (this is required)
  • Must have experience in ITSM
  • Experience with ServiceNow APIs, REST integrations, and Scripted REST APIs.
  • Experience with Angular, HTML, CSS and JavaScript
  • Familiarity with Agile/Scrum methodologies and experience using JIRA
  • Strong analytical and problem-solving skills.
  • Communication and collaboration abilities.

AI Fluency Expected

At Myridius, we expect AI fluency across all roles. This means the ability to effectively and responsibly use AI-enabled tools to improve productivity, quality, analysis, decision-making, documentation, testing, delivery, and problem-solving within one's function. All candidates should be comfortable working with AI as a day-to-day enabler while applying sound judgment, critical thinking, and accountability for outcomes.

Good to Have

 ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) are preferred but not required 

Ready to make an impact?

Submit your application today and join the Myridius team.

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