From Complexity to Competitive Advantage
How a Stone Fabrication Leader Modernized Subcontractor Payments with Salesforce Field Service
A leading stone fabrication manufacturer partnered with Myridius to modernize subcontractor payment operations built on fragile spreadsheets and manual processes. By implementing Salesforce Field Service with automated rate calculations, guided invoicing workflows, and real-time monitoring, the company transformed a high-risk accounting function into a scalable, audit-ready operation, cutting weekly invoicing time from days to under an hour.
Manufacturing
Employee Count
500+
Myridius Service Offering
Salesforce, Modernization, Enterprise Application Services (EAS)
Preparing Operations for the Next Phase of Growth
The client, a well-established stone fabrication company serving residential and commercial construction projects with work spanning multiple job sites relying on a large, distributed network of subcontractors, each governed by unique rate structures, deposits, back-charges, and job-specific pricing rules.
As the business grew, subcontractor payments became increasingly complex. What once worked at smaller scale began to slow the organization down. Their accounting teams spent days reconciling spreadsheets, validating rates, and manually generating invoices. Visibility into payment status was limited, and resolving disputes required time-consuming investigations across disconnected systems.
The challenge wasn’t just efficiency…it was risk, trust, and scalability.
From Manual Friction to Measurable Impact
Instead of separating “the challenge” and “the results,” this engagement is best understood by looking at what fundamentally changed.
|
Operational Area |
Before Myridius |
After Myridius |
|
Subcontractor invoicing |
Multi-day, manual invoice creation each week |
Weekly invoicing completed in under one hour |
|
Rate calculations |
Complex pricing handled in spreadsheets |
Automated, rate-based billing applied consistently |
|
Payment accuracy |
High risk of errors and rework |
Errors dramatically reduced through validation rules |
|
Integration reliability |
Fragile integrations requiring constant oversight |
Proactively monitored integrations with alerts |
|
Payment visibility |
Paid vs. unpaid jobs difficult to track |
Real-time visibility across all payment statuses |
|
Deposits & back-charges |
Limited traceability, difficult audits |
End-to-end financial traceability |
|
Compliance readiness |
Manual processes increased audit risk |
Audit-ready workflows built into the system |
|
Scalability |
Accounting effort grew with volume |
Operations scaled without adding overhead |
Why Myridius? More Than an Implementation Partner
The client chose Myridius because they needed more than a system upgrade. They needed a partner who understood how operational complexity shows up in the real world and how to remove it without introducing new risk.
Myridius brought
-
Strong Salesforce Field Service architecture and integration expertise
-
Deep experience in financial and operational workflow design
-
A focus on accuracy, governance, and long-term scalability
-
A collaborative, outcome-driven delivery approach
Rather than digitizing broken steps, Myridius rethought the process end-to-end.
A Solution Built for Accuracy, Control, & Scale
Myridius implemented Salesforce Field Service as the foundation for subcontractor payment automation, integrating it with the client’s ERP and accounting systems and reinforcing it with proactive monitoring and validation.
Myridius Built
STABILIZED INTEGRATIONS
Automated health cheks and alerts replaced manual monitoring, ensuring data flows reliably between systems and issues are addressed before they impact payments.
Configurable Rate Management
Configurable Rate Management
A flexible rate matrix allows operations teams to define job-specific pricing, labor tiers, surcharges, and contract terms—applied automatically and consistently.
Guided Invoice Creation
An intuitive, user-friendly interface walks accounting teams through invoice review, validation, and approval, reducing training time and preventing errors.
Automated Weekly Invoice Runs
A wizard-driven workflow consolidates hundreds of subcontractor jobs into a single weekly invoice process—turning days of work into minutes.
Real-Time Reporting and Traceability
Dashboards provide instant insight into paid, unpaid, and pending jobs, with full drill-down visibility into deposits, back-charges, and adjustments.
Automation Without Losing Control
When subcontractor work is completed, Salesforce Field Service automatically applies the correct rate rules based on job type and contract terms. Deposits and back-charges are calculated and validated in-system. Outstanding work is grouped into a weekly invoice run, where accounting teams review and approve using guided workflows. Every transaction is tracked end-to-end, creating a complete audit trail and real-time visibility for finance leaders.
Technical Debt Paralysis
Years of accumulated complexity made even minor updates risky and time-consuming
Performance Degradation
Page load times suffered during high-traffic events, directly impacting user experience and conversion rates
Scalability Ceiling
Traffic spikes caused system slowdowns despite significant infrastructure investment
Development Bottleneck
Creating new features or components takes days per element. This throttled their marketing agility, limiting the ability to maintain reusable components and slowing parallel development
Accessibility Gaps
Creating new features or components takes days per element. This throttled their marketing agility, limiting the ability to maintain reusable components and slowing parallel development
Edge-first block-based architecture for maximum performance
Serverless middleware (AWS Lambda, API Gateway)
Intelligent caching layer (AWS CloudFront, S3 preloading)
Multi-environment deployment (Latest, Stage, Production)
Enterprise-grade security (AWS Secrets Manager integration)
1
Cursor AI Development Assistant integrated into developer workflows enabled component generation with automated documentation
2
Natural language-driven component generation by prompt-driven engineering
3
Intelligent code scaffolding aligned to organizational standards
4
Automated testing and documentation generation along with continuous quality enforcement and pattern consistency
Enterprise coding standards
Responsive design patterns
Security best practices
Testing frameworks
1
70-80% reduction in defect resolution effort
2
Fewer regression issues in production
3
Accelerated QA cycles with standardized EDS development templates
4
Reduced code review overhead & Consistent user experience across all properties
Lambda function scaffolding with proper error handling
AWS Secrets Manager integration for credential management
API Gateway routing configurations
Cron job setups for cache pre-warming
Edge compute functions for personalization
Custom business logic & user experience optimization
Architectural decisions & system design
Complex problem-solving & innovation
Strategic feature development
Impact Beyond Efficiency
This transformation delivered more than faster invoicing
-
Subcontractors are paid accurately and on time, strengthening trust
-
Accounting teams spend less time fixing errors and more time adding value
-
Finance leaders gain clear visibility into cash flow and liabilities
-
Audits and disputes are resolved in minutes, not days
-
The business can grow without increasing operational risk
Key Success Factors
| Standards-First Approach |
| Training AI with organizational standards ensured consistency without manual enforcement backed by automated validation workflows and strengthened enterprise modernization efforts. |
| Iterative Refinement |
| Continuous feedback loops improved AI output quality over time. |
| Measurable Outcomes |
| Clear metrics tracked efficiency gains and business impact across high-traffic digital platforms supported by generative AI workflows. |
| Hybrid Expertise |
| Human architects guided strategy while AI accelerated execution. |
| Strategic AI Integration |
| AI wasn't bolted on—it was architected into the development workflow from day one. |
Looking Forward
The Competitive Advantage
This transformation wasn't just about migrating technology—it was about establishing a new operating model where -
| Speed becomes a strategic weapon |
| Quality scales automatically |
| Innovation capacity multiplies |
| Technical debt stops accumulating |
| Developer talent focuses on differentiation |
As AI-assisted development matures, the efficiency gains compound, creating widening competitive moats for organizations that embrace this methodology early.
Operational Confidence, Built Into the Business
In manufacturing and construction, inefficiencies in back-office operations quietly erode margins and slow growth. This case shows how modernizing subcontractor payment operations, when done with the right architecture and controls, can become a strategic advantage.
If your organization is managing complex subcontractor payments, invoicing workflows, or Salesforce Field Service operations, learn how Myridius helped streamline and scale operations without losing control.
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